Help Desk
Help Center
Answers to the questions that come up most, and the fastest route to a human when they don't cover it.
Common Issues
Quick Fixes
The problems that come up most, with the fix that resolves them.
Launcher stuck patching
Close and reopen the launcher; it resumes where it stopped. If files are damaged, choose Repair Client in the launcher's options. Still stuck: contact a GM with a screenshot.
Install fixesAccount compromised
Change your password immediately, then contact support with your account name and the last login you recognise.
Contact SupportKnowledge Base
Frequently Asked Questions
13 answers, grouped by topic. If yours is not here, contact support.
General
What is RF Raiden?
RF Raiden is a Rising Force private server. Three races — Accretia, Bellato and Cora — fight for control of the Holy Stone on the planet Novus. This site is the hub for server information, rankings, news and your player panel.
Is RF Raiden free to play?
Yes. Creating an account and playing are free. The shop sells items for Raiden Gems, which you buy with a top-up, and for Vote Points, which you earn by voting.
Server
What rates does the server use?
EXP 14x, drop 8x, level cap 66. The full list (mining, mastery, animus, force, EXP lost on death) is on Server Info, read from the server’s own configuration.
When is Chip War?
The war schedule is published on the Chip War page with a live countdown. There is no sign-up: the war starts on the server’s timetable.
Gameplay
Which race should I pick?
Accretia if you want durability and ranged pressure with no magic. Bellato if you want flexibility and the MAU. Cora if you want the highest damage and support ceiling at the cost of survivability. Each race page has a full breakdown.
Client
How do I download and install the client?
Follow Download & Install. The launcher installs and patches the full client (about 6 GB) for you. If your antivirus quarantines game files, add the game folder to its exclusions.
The launcher is stuck while patching. What do I do?
Close and reopen the launcher; it resumes where it stopped. If files are damaged, choose Repair Client in its options. If it still stalls, contact a GM with a screenshot. More fixes are on Download & Install.
Account
How do I create an account?
Register on this site. The same account is used for the game client and your player panel.
I forgot my password.
Use account recovery. If recovery is unavailable, contact support with your account name and registration details. Staff will never ask for your password.
Currencies
What are Raiden Gems, Vote Points, Cash and Dalant?
Raiden Gems: bought with a top-up on this site, spent in the shop. They cannot be traded, sold to other players or withdrawn. Vote Points: earned by voting for the server, spent in the web shop. Cash: the in-game cash shop balance; some shop items add Cash to your account. Dalant (Bellato), Disena (Cora), CP (Accretia) and Gold: money inside the game, earned by playing and shown on each character's page.
Rules
Is multi-client allowed?
One household running two clients is fine; industrial multi-clienting to farm Chip War tokens is not. The Server Rules page has the exact limits.
What happens if I use a bot or third-party tool?
Automation and client modification are bannable without warning. Staff review reports and ban on evidence. Appeals go through the contact page.
Support
How do I contact a GM?
Use the contact page or the official Discord ticket channel. Direct messages to staff accounts are not an official support channel.
Still need a human?
Use the contact page. Staff will never ask for your password.